Warranty

30-Day Money-Back Guarantee for Any Reason

You may return your undamaged product in the original packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer has to pay the return shipping costs.

12-Month Warranty for Quality-Related Issues

By quality related issues, we mean not being able to deliver the basic functions such as charging devices, recharging through the wall charger/direct sun light methods, or any other feature according to user manual/product features located in our website.  

For quality related issues, we shall send back a replacement for the non-functional item or do a full refund.

Warranty does not cover the following

  • Purchases from unauthorized resellers
  • Improperly handled/operated devices
  • Resold products
  • Purchases older than 12 months
  • Non quality-related issues
  • Free products

General Notes

  • If you have any questions, or you believe the item is defective and under warranty, please contact us at customercare@mobonx.com
  • The warranty starts from the date of your original purchase regardless of how many replacements made. The date won’t be renewed after a replacement has been provided.
  • For warranty-related inquiries, proof of purchase shall be an Amazon order number

 

Our Terms of Use

By using our website, you agree that:

  • You will not republish, reproduce, copy, edit or show in public the website contents for commercial purposes
  • You will not cause damage to the website accessibility or to other users by transmitting computer viruses, collecting users’ data or any unlawful marketing practices.

 

Our Privacy Policy

Upon registration with our organization, we collect your data to process transactions or send periodic e-mails about your order processing or occasional company news, updates or information on new products or services.

We guarantee:

  • Privacy for your personal information, which will be accessible only to authorized personnel and ONLY until your order has been completed.
  • Safeguarding your data preventing disclosure to third parties without your consent.